Cancellation policy
Purchase Cancellation Policy
Last Updated: October 20, 2026
1. Before Shipment
If your order has not yet been shipped, please contact our customer support team at support@bmaiuwr.com to request a cancellation.
We will review your request and confirm whether the order can be canceled.
Once your cancellation is approved, any eligible refund will be issued to your original payment method. Refund processing times may vary depending on your payment provider.
2. After Shipment
Once your order has been shipped, it can no longer be canceled through our standard cancellation process.
If you no longer wish to keep your order, please contact our customer support team to confirm whether a return is available.
Eligible returns and refunds are subject to our Returns & Refunds Policy and applicable consumer protection laws.
3. How to Request a Cancellation
To request an order cancellation, please email support@bmaiuwr.com and include:
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Your order number
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The email address used to place the order
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A brief explanation of your request
Please contact us as soon as possible, as orders may enter processing shortly after purchase.
Submitting a cancellation request does not guarantee that the order can be canceled.
4. Exceptions and Consumer Rights
Nothing in this policy limits any cancellation, withdrawal, refund, or other rights that may apply under mandatory consumer protection laws.
For example, eligible consumers may have statutory cancellation or withdrawal rights even after an order has been processed or shipped.
5. Contact Information
If you have any questions about order cancellations, please contact us:
Store Name: Bmaiuwr
Website: https://bmaiuwr.com
Email: support@bmaiuwr.com
We will do our best to review your request and assist you promptly.
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